A company redundancy policy sets out the procedure your organization follows when roles are eliminated due to business change, restructuring, or reduced operational need. Without a documented process, redundancy situations expose organizations to unfair dismissal claims, equal opportunity challenges, and reputational damage. This company redundancy policy template gives HR managers and employment teams a complete, editable framework covering the definition of redundancy, the selection criteria, the consultation process, notice requirements, and redundancy pay calculations. Use it to handle restructuring situations fairly, consistently, and with legal defensibility.
A company redundancy policy defines the process for eliminating roles that are no longer needed and explains how affected employees will be identified, consulted, and compensated. It establishes the criteria used to select employees for redundancy, the minimum consultation period, the notice periods that apply, and the redundancy pay the company will provide.
Without this policy, organizations in the UK and EU face serious legal exposure. Employees with two or more years of service in the UK have a statutory right to redundancy pay and a minimum consultation period. Employers who bypass consultation, use discriminatory selection criteria, or fail to consider suitable alternative employment face unfair dismissal claims at Employment Tribunal. US employers don't face the same statutory consultation requirements, but a documented, consistently applied process is still essential for managing the legal and reputational risks of workforce reductions.
A complete redundancy policy needs both the legal framework and the practical procedures that guide the process from start to finish.
Company Redundancy Policy
Effective Date: [DATE]
Approved by: [NAME / TITLE]
Policy Owner: [HR DEPARTMENT / LEGAL]
Review Date: [DATE]
Version: [1.0]
Policy Brief and Purpose
[COMPANY NAME] is committed to treating employees fairly and with dignity in all employment decisions, including those that result in redundancy. This company redundancy policy establishes the procedures [COMPANY NAME] will follow when it is necessary to reduce headcount due to business restructuring, the closure of a site or function, or a reduction in the requirement for work of a particular kind. The goal is to ensure that all redundancy decisions are fair, objective, transparent, and compliant with applicable employment law.
Scope
This redundancy policy applies to all employees of [COMPANY NAME] employed in [LOCATION]. Employees on fixed-term contracts may be entitled to redundancy rights where their contract is not renewed due to the same circumstances that would constitute redundancy for a permanent employee. This policy does not apply to dismissal for performance, conduct, or capability reasons.
Definition of Redundancy
A redundancy situation exists when:
The fact that an individual employee is underperforming does not create a redundancy situation. Redundancy is defined by the requirement for the role, not the performance of the person in it.
Identifying the Need for Redundancy
The decision to commence a redundancy process requires approval from [SENIOR LEADERSHIP / BOARD]. Before a redundancy process is initiated, [COMPANY NAME] will consider whether the business need can be met through other means, including natural attrition, redeployment, reduced hours, or temporary measures.
Where it is determined that redundancies are necessary, [COMPANY NAME] will define the at-risk population, the timeline, and the resource required to manage the process in accordance with this policy.
At-Risk Notification
Employees whose roles are potentially at risk of redundancy will be notified in writing before any selection decisions are made. The at-risk letter will state that the employee's role is under review, invite them to the consultation process, and confirm that no final decision has been made. At-risk status does not guarantee that a role will be made redundant.
Selection Pool and Criteria
[COMPANY NAME] will define the selection pool based on the specific area of the business where the requirement for work has diminished. The selection pool will be applied consistently and documented.
Selection from the pool will be based on objective, measurable criteria applied consistently across all employees in the pool. Criteria may include:
[COMPANY NAME] will not use criteria that are directly or indirectly discriminatory. The application of all selection criteria must be documented and available for review.
Consultation Process
[COMPANY NAME] is committed to meaningful consultation with affected employees before any redundancy decision is finalized. The consultation process will include:
[Where applicable: Where 20 or more employees are at risk of redundancy within a 90-day period, [COMPANY NAME] will comply with collective consultation obligations under [applicable law], including notifying [the relevant authority] and consulting with employee representatives.]
Employees have the right to be accompanied by a work colleague or trade union representative at all consultation meetings.
Alternative Employment
Before confirming any redundancy, [COMPANY NAME] will make reasonable efforts to identify suitable alternative roles within the organization. Employees will be informed of any available vacancies and given a reasonable opportunity to apply. Where an employee accepts a suitable alternative role, a [4-week] statutory trial period will apply. If the role proves unsuitable during the trial period, the employee's right to redundancy pay is preserved.
Notice Periods
Employees confirmed as redundant will receive the greater of their contractual notice period or the applicable statutory minimum notice:
[COMPANY NAME] reserves the right to make a payment in lieu of notice (PILON) in accordance with the employee's contract.
Redundancy Pay
Employees with [2 or more years] of continuous service are entitled to statutory redundancy pay calculated as follows:
[COMPANY NAME] [does / does not] offer an enhanced redundancy pay scheme. [If applicable: Enhanced redundancy pay is calculated as [FORMULA] and is conditional on the employee signing a settlement agreement.]
Weekly pay for redundancy calculation purposes is capped at the current statutory limit of [AMOUNT] as published by [relevant authority].
Appeals
Employees who believe their selection for redundancy was unfair or that the process was not followed correctly may appeal in writing to [HR / SENIOR MANAGER NOT INVOLVED IN THE ORIGINAL DECISION] within [5] working days of receiving their redundancy confirmation letter. The appeal will be heard within [10] working days of receipt. The decision of the appeal panel is final within [COMPANY NAME]'s internal process.
Employee Responsibilities
Manager and HR Responsibilities
Disciplinary Action
This policy governs a redundancy process, not a disciplinary one. However, breaches of the process by managers, including failure to apply objective criteria or conducting a sham consultation, may result in personal disciplinary consequences and expose [COMPANY NAME] to employment tribunal claims.
Disclaimer
This template is a starting point and does not constitute legal advice. Redundancy law varies significantly by jurisdiction. In the UK, legal advice is strongly recommended for any redundancy involving 20 or more employees. US organizations should consult counsel on WARN Act obligations and applicable state laws before proceeding.
Update the consultation period lengths to reflect your jurisdiction's statutory minimums. In the UK, individual consultation has no fixed minimum period, but case law suggests at least two meetings in most circumstances. For collective redundancy (20 or more employees), 45 days is the statutory minimum under UK law. In the US, WARN Act obligations apply to employers with 100 or more employees laying off 50 or more at a single site.
Define your selection criteria before you need to use them. The criteria in this template are illustrative. Your actual criteria should reflect the specific skills and work that will remain after the restructuring. Criteria that are abstract or subjective ("team contribution") are harder to defend at tribunal than criteria tied to documented performance records.
Remove or modify the enhanced redundancy pay section based on your actual offering. If you don't offer enhancement, delete the section. If you do, document the formula precisely and ensure the settlement agreement requirement is reviewed by legal counsel.
Review the appeals timeline against your capacity to respond. A 10-working-day appeal hearing window may not be realistic during a large restructuring. Build the timeline your team can actually meet.
Q: What should a company redundancy policy include?
A: A complete policy covers the definition of redundancy, the business threshold for initiating the process, how the selection pool is defined, the objective selection criteria, the consultation process and minimum meetings required, the obligation to consider alternative employment, notice periods, redundancy pay calculations, and the appeals process.
Q: Is a company redundancy policy legally required?
A: In the UK, while a written policy isn't mandated by statute, the procedural requirements of the Employment Rights Act 1996 effectively require a structured process that a documented policy reflects. In the US, the WARN Act imposes specific notification requirements on qualifying employers. In both jurisdictions, having a documented policy is essential for defensible compliance.
Q: How often should a company redundancy policy be updated?
A: Review it annually. Update it whenever redundancy legislation in your jurisdiction changes, after any significant restructuring process to incorporate lessons learned, or when your organization's size crosses thresholds that trigger new legal obligations such as collective consultation requirements.
Q: What happens if an employee challenges their redundancy?
A: An employee can raise an internal appeal within the timeframe specified in the policy. If the internal process is exhausted and the employee remains dissatisfied, they may bring a claim at Employment Tribunal (UK) or pursue other available legal remedies. A complete, documented, and consistently applied process is your best protection.
Q: How do you communicate a redundancy decision to employees?
A: Deliver the at-risk notification and the confirmation of redundancy in person, followed by written confirmation the same day. HR should be present or available. Give employees time to process the news before asking them to discuss next steps. Never communicate redundancy by email or phone without a planned follow-up meeting.
Q: Can a company redundancy policy be customized per department?
A: The core process must be consistent across the organization. However, the specific selection criteria can be tailored to reflect the skills and competencies relevant to different functions. Document any departmental variations in writing and ensure they are applied consistently within each function.
Q: What is the difference between redundancy and dismissal?
A: Redundancy occurs when the requirement for a role ceases or diminishes and the employee is not at fault. Dismissal refers to termination for conduct, capability, or another reason related to the individual. The legal entitlements and procedures differ significantly. Using redundancy procedures to dismiss an employee for performance reasons is a common and serious misuse that courts and tribunals penalize heavily.
Q: How is statutory redundancy pay calculated in the UK?
A: Statutory redundancy pay is based on age, years of service (capped at 20), and weekly pay (capped at the current statutory limit). The multiplier is 0.5 weeks per year under 22, 1 week per year between 22 and 40, and 1.5 weeks per year at 41 and over. The total is calculated in weeks' pay up to the statutory cap. Government online calculators are available and should be used to verify the figure before payment.