Discussions HR Can Have with New Hires to Build Trust

Welcoming new hires into the office brings exciting growth and fresh faces and perspectives to a company. In order to establish a strong relationship with new hires, it is important that HR takes the time to sit down and have meaningful conversations with these employees. Here are a few of the discussions that HR can have to build a deeper trust with their new hires.

Prepare an organized onboarding process

Oftentimes, the HR team might be some of the first interactions that new hires have on their first day in the office and even beforehand. Because of these early interactions, a way to gain credibility with your new employees is to be as streamlined and organized as possible with your onboarding process.

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With advancements in onboarding software, companies now have the opportunity to drive employee engagement from day one. Whether this includes utilizing electronic signatures, mobile app notifications, or effective payroll and tax form management, finding ways to help employees adjust to a new work environment and taking the hassle out of mandatory onboarding procedures can go a long way. Onboarding provides insight into your company’s culture and can act as a way to make a great first impression for your new hires.

Be transparent with growth opportunities

The opportunity to grow within an organization is something that most employees prioritize. But considering they are just entering into the office, they may be less likely to ask questions about how this process works within your organization. One way that the HR team can develop trust with new hires is by outlining this process early on in their employee onboarding experience.

Equipping workers with the correct and adequate amount of knowledge surrounding the procedures, requirements, and opportunities available within your organization creates a united front. Similarly, outlining the specifics, such as conducting annual performance reviews, sets the stage for fair promotion and leadership opportunities. This open communication from HR can help give employees a better idea of the timeline and what to expect in their career advancement opportunities.

Provide an in-depth explanation of benefits

Employee benefits are something that new employees will certainly be interested in learning more about—especially considering that a benefits package differs from company to company. Of course, reviewing this benefits package is typically part of the onboarding process, but you can better build trust with your new employees by spending extra time to ensure they are maximizing their benefits. This exemplifies your commitment to helping them reach their full potential in and out of the office.

To promote transparency and build that trust, you can even discuss the areas where the benefits your company offers may not be enough to fulfill the new employee’s specific needs. For example, while many employers offer some sort of group life insurance coverage, this amount is oftentimes not enough to adequately cover the needs of their entire family. 

Being transparent about your company coverage is important when building rapport with new hires. Discussing your company limits regarding additional coverage or even recommending other life insurance companies for a private policy outside of your network shows your capability to help a new employee feel more secure when starting a new position. 

Discuss the future of the company

An HR department carries many responsibilities, but a critical role to consider especially when welcoming new members to your organization is discussing the future of the company. While it may seem premature to discuss big changes, such as shifts in management, business strategy, or internal workflow, this sense of transparency in any upcoming changes ensures that everyone is on the same page. While this level of communication is key, deciding the best way to effectively communicate based on the department and employee also creates a personalized approach in incorporating everyone’s needs to not only help your employees grow but the company as well. 

With the nature of HR, it is essential to maintain a level of professionalism. With that being said, it does not mean that you don’t have the opportunity to have meaningful and memorable experiences with new hires. Considering the stresses that come along with starting a new job and how an HR department can help ease the transition and create trust with new hires from the start.

About Author: This article is written by a marketing team member at HR Cloud. HR Cloud is a leading provider of proven HR solutions, including recruiting, onboarding, employee communications & engagement, and rewards & recognition. Our user-friendly software  increases employee productivity, delivers time and cost savings, and minimizes compliance risk.

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