Onboarding new employees is arguably the most important part of your business operations. This process sets the stage by introducing new hires to the company and brand vision while arming them with the tools necessary to be successful in their new roles. Yet many companies (especially smaller businesses) lack a streamlined digital onboarding process.
This is a shame considering onboarding is your first (and could very well be your last) impression on new employees. Contrary to what many believe, onboarding doesn’t start on day one.
It starts at the first application (or even an invite to apply), and it should continue seamlessly through the employee’s entire career. The 2019 Jobvite Job Seeker Nation Survey found 24% of candidates give up on an application process because of system issues while 29% of workers left a job within the first 90 days.
We live in an era of mobile connectivity, where prospective job candidates can apply to big businesses like Bank of America or Amazon on a job board, the company’s website, social media platforms like LinkedIn and Twitter, or even text message or chatbot. This is becoming the new norm in a modern society that needs instant gratification.
A recent survey of HR professionals from Paychex Worx reinforces the importance of a solid onboarding experience by pointing out the top three priorities for HR: evaluating workplace productivity, training and developing staff, and driving results through company culture. The seeds for these key ingredients are planted through HR onboarding the day a new hire applies.