In the digital age, there are many things that have become the “norm” that were not available even ten years ago—for example, GPS wasn’t added to mobile phones until 2008 when Apple’s iPhone 3G came out. Can you imagine getting anywhere without your phone today? Technological advances benefit all areas of expertise, including human resources. They give us the tools to make tasks increasingly easier, more convenient, and more efficient in both our personal and professional lives.
When there are areas that are increasingly automated, streamlined, and improved for communication, it makes for happier HR professionals and employees alike. In the past, the ability to work from home did not exist as a feasible option for the vast majority of workers. Now that the digital era has made it possible for so many people across the world to telecommute, the issue of managing remote employees has become a new challenge for HR staff.