How Interim HealthCare Sioux Falls Centralized Onboarding Compliance Across Three Offices
HR Cloud's Onboard solution replaced paper-based onboarding with a single digital system — eliminating filing cabinets, simplifying state audits, and delivering an 85% employee satisfaction rating on onboarding.
Who is Interim HealthCare Sioux Falls?
Interim HealthCare Sioux Falls is an independently owned franchise of Interim HealthCare Inc., the nation's most experienced healthcare franchise company. They operate three offices across South Dakota and North Dakota, supporting healthcare staffing and home care teams with role-specific documentation and credential requirements.
ChallengesManual onboarding across three offices, with no single source of truth
Before HR Cloud, every employee record lived in a physical filing cabinet. New hire paperwork was collected manually, stored by hand, and audited from folders. With three offices, multiple credential requirements by role and state, and high rehire volume, the process worked — until it didn't.
State audits required pulling individual records from paper files. When a staff member cycled in and out — common in healthcare staffing — their history had to be reconstructed from scratch. The compliance risk was real. The process couldn't scale. And every minute spent on paperwork was a minute taken away from patient care.
One system for every hire, every document, every office
Interim HealthCare Sioux Falls implemented HR Cloud's Onboard solution to replace paper-based onboarding with a digital, checklist-driven process across all three locations. Every new hire now enters through HR Cloud — compliance forms, contracts, policy acknowledgments, and E-Verify, all collected and stored in one place.
The team also consolidated contract signing into HR Cloud, replacing a separate e-signature tool and reducing the number of platforms their recruiters needed to manage.
- Compliance checklists ensure every required item is completed before a new hire is cleared for the field
- Recruiters check a task list instead of chasing paperwork across three offices
- Rehires retain their full document history — no reconstructing records from scratch
- State audit preparation now means accessing a single digital system, not pulling paper files
No paper employee files. Easier audits. Faster access to employee documents.
The physical filing cabinets are empty. State audit preparation — once a manual, time-intensive process — now means pulling records from a single digital system. Facilities requesting employee documentation get it quickly. And the compliance checklist means the team knows, at a glance, whether every hire is cleared.
On their 2025 Employee Survey, Interim HealthCare Sioux Falls received an 85% satisfaction rating on their onboarding process — notable given that, as Ali, Staffing Manager, put it, many of their employees tend to resist new technology and change in general. Clean data, fewer platforms, and faster onboarding delivered measurable results across all three offices.
Anytime we hire someone, they come through HR Cloud. This is our giant file cabinet, essentially. ”
Ali, Staffing Manager, Interim HealthCare Sioux Falls
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Company:Interim HealthCare Sioux Falls
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Location:South Dakota and North Dakota
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Industry: Healthcare Staffing and Home Care
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Products:HR Cloud Onboard
It takes a lot out of our recruiters having to make sure everything's done correctly. They can simply see the tasks are all checked off, and that means we're in compliance. It's been easier to keep all three of our offices getting items done correctly versus having to flip through paperwork to see who did what. ”
— Ali, Staffing Manager, Interim HealthCare Sioux Falls
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