12 Common Problems With Onboarding New Employees in 2021

12 Common Problems With Onboarding New Employees in 2021

Whenever you hire new employees, you should be performing employee onboarding to help your new hires learn their job. However, if you aren't giving them a proper onboarding experience, your new employees may struggle to understand and perform their duties. You may find yourself losing employees faster than you can hire them.

What are common mistakes that people make with their onboarding platform, and how can you avoid them?

If you're concerned about your onboarding software, don't worry. Read on for a few common mistakes that you should avoid with your HR onboarding software.

1. Misleading Job Descriptions

Onboarding mistakes can happen long before you begin the recruiting process. If you want capable employees who can perform the duties you need, then you need to start with a comprehensive and for your new HR professional.

Make sure that you reassess job listings before attempting to hire new employees. Are the job duties listed still accurate? Has anything crucial changed about the job position since you last listed it?

If you want long-term employees, make sure you change any relevant information so that your new hires are getting all the information they need. This will help make the onboarding process much easier and give your employees the chance to do a great job with their new position!

2. Little to No Pre-Boarding

Pre-boarding is a way for you to supply your new employees with all of the necessary paperwork and information they need before beginning their new careers. Your hiring manager should offer them plenty of time with their pre-boarding materials before beginning the official onboarding process. This will give them the time to read and digest important information about the job.

This time should also be used to equip new employees with any gear or software that they need for their new positions. This could include name badges, new hire onboarding software, login information for work websites, and more. Make sure you give them all of the necessary information to use these tools as well!

While this can be difficult with remote onboarding, pre-boarding is still a crucial aspect of the boarding process. Ensure the new hire has all of the necessary paperwork to succeed through their email or through written letters! An employee handbook is a fantastic way to help with pre-boarding as well.

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3. The First Day

Some companies spend so much time worrying about the information their new employees learn that they forget to help them enjoy their new positions. This can give your new hires negative impressions about the workplace, which you should try to avoid.

Your employee onboarding process should be about more than just paperwork and information. Your small business should also strive to make sure that your employee's first day is a pleasant one! Take the time to ensure that your company is welcoming and friendly to your new hires.

Your new employees should feel like a part of your work family on their first day. Ask for their names, welcome them into the team, and ask basic questions about themselves and their lives. This will make them feel more comfortable and happy working with you.

Show that your company culture is accepting and friendly to give your new hires a great first day!

4. Neglecting Feedback

Gathering feedback is a crucial aspect of finding HR onboarding solutions. If you want to continue to improve the experience of your new employees during the onboarding program, you should allow them a chance to give feedback.

Give your new hires several different methods of inputting feedback. That way, you can discover new ways to improve future onboarding sessions. This will make your employees feel heard and appreciated!

5. Providing Quality Information for New Employees

You may think that sharing information from previous onboarding sessions will be enough to give your new employees an explanation of their new positions. However, if you haven't taken the time to overview the information you're sharing, you may discover that you've given them inaccurate or low-quality information.

Double-check and ensure that whatever information you give to your employees is accurate and up to date. Otherwise, they may become frustrated and fail to properly do their new jobs.


6. Establishing Goals and Expectations

You shouldn't be the only person tracking the goals and progress your employees are making. During your onboarding process, you should set out clear and concise goals for each of your employees. Keep them simple at the start, then gradually push them to accomplish more.

Your employees should also be able to track their individual and group goals through employee onboarding systems. This will aid their transition into their new job and help them perform new tasks. 

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7. Neglecting to Explain Your Employee Onboarding Software

Your employee onboarding software is crucial to easing your new employees into their new positions. If you fail to properly explain the software to your new hires, however, you are going to run into some serious problems. Even if you have all of your information set out for your new hires and have a place for it, your employees won't be able to do anything with it without understanding your onboarding system software.

Make sure you give an in-depth explanation of your onboarding software to all of your employees. Answer any questions that they may have and give them time to learn how to use it. Ev

8. Giving Too Much Information Too Quickly

While getting as much information to your employees as possible may be important, you can easily overload your new employees. Attempting to force your employees to learn everything about their new jobs within a short time frame is a great way to ruin their chances of success. 

Spread out the information you intend to teach your employees over an appropriate length of time. Make sure your employees have a chance to digest the information they are learning so that they can act accordingly.

You can also include an employee FAQ in your employee onboarding systems to help them answer questions in their own time. Take the time to determine what your new hires' most common questions are and upload them to your employee onboarding system to help them learn the ropes more easily.

9. Staying Consistent

While changes to your onboarding program may be necessary, you should still try to keep your training program as consistent as possible. Sure, disruptions and unexpected events may occur that you just can't account for. However, you should try to keep onboarding checklists to ensure your employees are all getting the same information.

Constantly changing how you onboard employees every time you hold a meeting can confuse your employees and make your job more complicated. Keep a list of activities, goals to achieve, and documents necessary before starting up an onboarding session.

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10. Addressing Cultural and Generational Differences

There are bound to be some cultural and generational differences between your new employees and older employees. Everyone you hire deserves to be treated with equal amounts of respect, no matter how new to the company they may be. 

No matter what generational or cultural differences you see among your new hires, show all of your team members courtesy and respect during their onboarding experience. That way, they will have an excellent employee experience while working for you.

11. Assuming New Skills Won't Need Refreshers

Your new hires will need to learn relevant skills for their new positions, so training them right off the bat is an obvious necessity. However, you may think that teaching them once is all it takes to train them in the position. This couldn't be further from the truth.

Your new hires will benefit from refresher courses on new skills they learn. Even workers that have been around a bit longer could improve by relearning important material. Don't hesitate to give your new and older employees multiple opportunities to learn and refresh their abilities. 

12. Onboarding Information for Individual Roles

You may be tempted to train your employee in multiple facets of your company. However, this can overwhelm your employee and ultimately isn't useful.

The information that you share with your new employees should be relevant for their positions. There's no reason for your HR onboarding software to involve understanding how to sell products; instead, you should focus on introducing them to other members of your team and helping with internal relations, such as introducing your new HR professionals to your existing HR teams.

There will be some information that will apply to everyone in your company. However, the information that you give during employee onboarding should be tailored to the position your new employees will be filling. Make sure you include only information that is relevant to the job that they will be performing.

Handling Employee Onboarding Properly

Employee onboarding is a crucial program for your new employees, so take the time to make sure that your program and employee onboarding software are high-quality. Your new employees deserve the chance to learn and thrive in their new positions. Remote work can make onboarding difficult, so keep these common mistakes in mind the next time you are planning on improving your onboarding software!

Does your onboarding platform need a boost, but you aren't sure where to go for help?

We're here to help you. Contact us with any questions or concerns you have about our employee onboarding software and continue reading our blog for more helpful tips.

About Author: This article is written by a marketing team member at HR Cloud. HR Cloud is a leading provider of proven HR solutions, including recruiting, onboarding, employee communications & engagement, and rewards & recognition. Our user-friendly software increases employee productivity, delivers time and cost savings, and minimizes compliance risk.