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CUSTOMER STORY
Medlinks Cost Containment, Inc. Medlinks Staffing, LLC.
Founded in 1997, Medlinks Cost Containment Inc. (“Medlinks”) is a leading resource for medical institutions looking to outsource their billing, auditing, coding, staffing, and additional consultation requirements.
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We work with awesome HR professionals all over the world.
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Shirley Garcia | Auditing and Operations Administrator Medlinks Cost Containment, Inc. and Medlinks Staffing, LLC.
“I am so impressed with HR Cloud’s response times, which is one of the main reasons why I think they are so successful. I never felt that I was on my own or had to try to figure something out since the HR Cloud team was always there to support me.”
Download the Case Study NowThe Challenge
Shirley Garcia, Medlinks’ Auditing and Operations Administrator, remembers that in the past, manual recruiting and onboarding processes were too time-consuming and made it difficult for Medlinks to meet client expectations.
“Our entire process was completely paper-based,” she recalls. “It just didn’t give us an effective way to manage our recruiting process or give us visibility into how many applicants were in each phase of our pipeline. Our projects were growing much bigger each year, so we quickly realized we needed an automated and streamlined solution.”
The Solution
With Onboard, newly hired associates are taken through an intuitive, easy-to-follow workflow, with clearly designated actions and responsibilities, even using a mobile app. “The process is now so easy and effective,” reports Garcia. “Our CEO has even let me know that he’s extremely impressed with what we’ve been able to accomplish with HR Cloud’s recruiting, onboarding, offboarding, and project staff communication solutions.”
The Recruit ATS solution also helps Medlinks provide even additional valuable information to its clients. “Our clients want to know details such as how many associates we’ve found, how many are scheduled to be interviewed, how many have been hired, how many are in test mode, and how many are ready to be presented for approval,” says Garcia. “When you’re racing with other companies to gain a competitive edge, having the right statistics for your applicant pool is a significant advantage.”
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