Workmates
For HR teams in retail, healthcare & field services

Recognition isn’t a perk.
It’s retention.

Companies that keep their frontline workers aren’t paying more than the competition. They communicate better, recognize visible work in channels their teams can actually see, and build the daily connection that makes an employee—without really deciding—stay.

user ratings

92% Average Platform Adoption

4.2x Increase in Peer Recognition

341% Average ROI

Trusted by industry leaders in every sector

taco bell logo
toyota logo
chickfila logo
ymca logo
baskin robins logo
peloton logo
amazon logo
burger king logo
lever logo
osmose logo
pizza hut logo
MG logo
interim logo
kfc logo
comfort systems USA logo
dunkin logo
taco bell logo
toyota logo
chickfila logo
ymca logo
baskin robins logo
peloton logo
amazon logo
burger king logo
lever logo
osmose logo
pizza hut logo
MG logo
interim logo
kfc logo
comfort systems USA logo
dunkin logo
Why frontline teams leave

Your employees aren’t disengaged.
They’re invisible.

0%

of employees who leave cite lack of recognition as a primary reason — not compensation, not their manager, not limited growth.

The HR director running 8 locations

One HR team. 800 people. Her strategy works at location 3. It fails at location 7, where the manager is stretched thin and the recognition program exists on paper only.

Workmates gives her:

  • Communication to every phone — no manager relay.
  • Recognition visible company-wide, from any location.
  • Adoption dashboard: location 7 vs. location 3, in real time.
AI Agent — Built into Workmates

Meet Maya, your Workmates AI agent

Maya is the AI layer built into Workmates — handling recognition suggestions, communication routing, engagement analysis, and live streaming without adding work to your HR team’s plate. For frontline employees with no company email, Maya reaches them by SMS on Day 1.

  • Internal Live Streaming
  • AI-Powered Recognition & Rewards
  • AI-Driven Internal Communications
  • AI Engagement That Drives Action
  • AI-Assisted Team Management
  • AI Analytics & Insights
  • Enterprise security you can rely on

Internal Live Streaming

Broadcast all-hands meetings, town halls, and training directly inside Workmates. Every employee sees it on their phone, live or on replay, without leaving the platform.

Internal Live Streaming

Internal Live Streaming

Broadcast all-hands meetings, town halls, and training directly inside Workmates. Every employee sees it on their phone, live or on replay, without leaving the platform.

Internal Live Streaming

AI-Powered Recognition & Rewards

Maya surfaces recognition suggestions based on milestones, tenure, and engagement signals. Managers get timely prompts to acknowledge their team before the moment passes.

AI-Powered Recognition & Rewards

AI-Driven Internal Communications

Route announcements to the right audience automatically. Maya segments by role, location, and language — so the right message reaches the right employee without manual work.

AI-Driven Internal Communications

AI Engagement That Drives Action

Maya reads engagement signals across the platform and surfaces the employees or teams that need attention — before it shows up in an exit interview.

AI Engagement That Drives Action

AI-Assisted Team Management

Managers get a clear view of their team's activity, recognition history, and engagement trend without HR building a separate report. Maya surfaces what matters.

AI-Assisted Team Management

AI Analytics & Insights

Track engagement, recognition activity, streaming reach, and communication effectiveness in one dashboard. Maya highlights trends and flags areas that need attention.

AI Analytics & Insights

Enterprise security you can rely on

Workmates follows best-in-class security practices so your sensitive internal data stays protected.

  • GDPR and SOC2 compliant
  • SSO, 2FA, and role-based access
  • Scalable architecture for growing orgs
Enterprise security you can rely on
The platform

How Workmates works

Four integrated capabilities. One mobile-first platform. No new login your employees have to remember.

  • Recognition and rewards
  • Internal communication
  • Employee engagement
  • Digital workplace

Recognition that lands where it counts

Managers recognize team members in a shared company feed. Peers send kudos in real time. Shoutouts appear where the entire organization can see them — not in a one-on-one that disappears. Track recognition activity across every location. Customize awards, set peer quotas, tie recognition to company values.

Explore Recognition and rewards
Recognition and rewards
Customer results

The companies that run Workmates

Discover how businesses like yours drive engagement, boost productivity, and close communication gaps with Workmates.

medlinks logo

“We now provide real-time workforce statistics and productivity reports that have helped us win more projects.”

Shirley Garcia | Auditing and Operations Administrator

96%

Monthly active usage

70%+

Mobile onboarding completion rate

70+

Workflows managed by HR, not IT

Read Full Story
healthcare employeehealthcare employee
behavioral progression logo

“Resulting in increased overall efficiency, finishing the onboarding process 3 times faster.”

Nicole Minard | CEO

30%

Improved data accuracy by 30% within three months.

8

Hours HR saves each week onboarding new hires

66%

HR efficiency improvement

Read Full Story
educationeducation
Osmose logo

“Onboard has helped us save so much valuable time and effort while increasing data accuracy.”

Kaylee Collins | HR Analyst

24%

Improved data accuracy by 24% within three months.

7

Hours HR saves each week onboarding new hires

65%

HR efficiency improvement

Read Full Story
Osmose Utilities workerOsmose Utilities worker
veolia logo

“One of the standout aspects of HR Cloud is its responsive and knowledgeable support team.”

Meghan | HR Coordinator

10,000+

Employees onboarded via HR Cloud

75%+

Mobile onboarding completion rate

80+

Workflows managed by HR, not IT

Read Full Story
veolia workerveolia worker
interim logo

“We’re pleased with the results we’ve gained from HR Cloud’s solutions for recruiting, onboarding, and employee engagement.”

Michael Hawkins | Franchise Owner

97%

Monthly active usage

6

Weeks from kickoff to platform rollout

60%

HR efficiency improvement

Read Full Story
interim healthcare workerinterim healthcare worker
previousnext
Features you’ll actually use

Built for both sides of the relationship

  • For Employers
  • For Employees
insights icon

Employee Insights

Live engagement trends by location, team, and tenure. Know which teams need attention before it becomes an exit.

Custom branding icon

Custom Branding

White-label the portal with your colors, logo, and tone. Employees see your culture, not a third-party product.

Digital forms icon

Digital Forms

Collect acknowledgments and policy sign-offs digitally — no printing, no scanning, no chasing paper.

Employee Journeys icon

Employee Journeys

Automated workflows for onboarding, anniversaries, role changes, and offboarding. Right content, right time.

channel icon

Omni-Channel
Communication

Email, in-app push, and SMS through Maya. Reach every employee on the channel they actually use.

Security icon

Governance & Controls

Role-based access, audit logs, content moderation, and compliance controls — built in, not bolted on.

The objection we hear most

Our payroll system already has communication built in.

Most do. The notification module in your HRIS was designed to send reminders, not build culture. Workmates is the employee experience layer that sits on top of what you already have — your payroll stays, your data stays, your employees finally feel it.

Around 500 ADP Workforce Now customers run HR Cloud today. They kept their payroll. They added the experience layer.

ADP Marketplace customers: flat implementation fee, any company size. Approximately 500 ADP Workforce Now customers run HR Cloud today.

Payroll & HRIS

ADPWorkdayUKGPaylocitySAPPaycorIntuit

Single Sign-On

Office 365OktaGoogle WorkspaceLinkedIn

Communication Tools

SlackZoomMicrosoft TeamsYammer
The right fit

Who Workmates is for

Built for companies with 150–2,000 employees and any of the following:

  • A significant frontline, deskless, or shift-based workforce
  • Multiple locations with no centralized HR presence on site
  • Turnover concentrated in the first 90 days
  • A recognition program that exists on paper but not daily practice
  • Communication that relies on managers forwarding updates to their teams

Pricing

Fixed annual license by company size. Price does not change mid-year on headcount fluctuations.

  • All support, training & account manager access included
  • No per-seat fees. No admin upsells.
  • Month-to-month available, 25% discount for annual
  • SOC 2 certified, GDPR compliant
  • ADP Platinum Marketplace Partner
Get Your Free ROI Estimate

Turnkey integrations with all your favorite tools

Workmates seamlessly integrates with the tools you already use: communication apps, calendar programs, payroll, rewards, and more. Streamline HR and collaboration.

integrationsintegrations
See All Integrations

Frequently asked questions

Employee engagement software helps organizations understand, improve, and sustain how connected employees feel to their work, team, and company through feedback, surveys, recognition, and communication tools.

HR Cloud employee engagement software helps companies strengthen retention and performance through real-time feedback, pulse surveys, recognition, and internal communication in one unified platform.

Engaged employees are more likely to stay, perform better, and contribute positively to company culture. Research consistently shows lower turnover in highly engaged teams.

It improves productivity by giving employees clarity, timely feedback, and recognition, which increases focus, motivation, and accountability.

Yes. Modern engagement platforms, including HR Cloud, are mobile-first, allowing frontline and deskless employees to participate without desks or corporate email.

Companies measure engagement using pulse surveys, participation rates, feedback trends, and recognition activity rather than relying only on annual surveys.

Engagement should be measured continuously through short pulse surveys and ongoing feedback to capture real-time sentiment.

Yes. HR Cloud employee engagement software scales easily as organizations grow, supporting small teams through mid-sized and enterprise environments.

A workplace where every employee feels seen.

Workmates helps HR teams boost engagement, recognition, and communication—all in one platform designed to put people first.

Book Your Free Demo

What you get

  • Custom kudo & rewards setup
  • Seamless integration
  • Admin training & ongoing support
  • Mobile app and branded portal

Implementation timeline

  • Day 1-2: Importing employees & system training
  • Day 3: Configuring pages & customizing kudos
  • Day 4: Go live

No setup fees

Implementation included

3-4 days

Average go-live time

In house customer support

Fast and reliable