Communicate
Recognize
Engage
HR Operations
Company Announcements
Internal Communication
Crisis Communication
Employee Advocacies
Recognition
Rewards
Company Challenges
Powerful Analytics
Company Culture
Polls and Surveys
Campaign Manager
Content Management System
Directory & Org-Chart
Digital Signage
New-Hire Onboarding
Offboarding
Time Off (PTO)
Employee Database
Recruit ATS
Performance Management
Time Clock
Forms & Checklists
HR Automation
FB Workplace Alternative
Customize to Fit Your Brand
Enterprise Social Network
Employee App
Healthcare
Technology
Manufacturing
Hospitality
Education
Food & Beverage
Construction
Retail
Public Sector
For Enterprise
For Growth
For Startup
IT
HR
ADP Integration
UKG Integration
Intuit Integration
Paylocity Integration
All Integrations
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About HR Cloud
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Contact Us
Transparent pricing that
grows with your team.
From startups to scaling organizations, find the perfect HR solution for your company size.
Essential HR
Perfect for companies establishing formal HR processes
Contact SalesIncludes:
- Onboard Suite (Core)
- Time Off Management + Time Tracking
- Basic HRIS Functionality
- Standard Integrations
- Email & Chat Support
Professional HR
Comprehensive solution for growing organizations
Contact SalesIncludes everything in Essential HR Package, plus:
- Performance Management
- Applicant Tracking
- Assets Management
- Kudos & Recognition
Culture HR
Complete HR platform with AI-powered engagement
Contact SalesIncludes everything in Professional HR Package, plus:
- Custom Branded Mobile App
- Task Management
- Personalized Journeys by Role & Location
- Company Announcements
- eNPS & Pulse Surveys
- Employee Engagement
- Secure Chat
- Digital Signage
- AI Writing Assistant in Workmates
- Performance Cycle
- Survey Builder
- Recruit (Job Application)
- Resume Parsing & Job Match Score
- 24x7 Chat Support
Support & implementation service model
Availability
Our support team is available Monday to Friday, 5:00 AM – 5:00 PM PST to assist with all ongoing service needs.
Support Channels
- Live Chat – Real-time assistance for immediate needs.
- Email Support – For detailed inquiries or non-urgent issues.
- Ticket System – Structured issue tracking for resolution and follow-up.
Response Times
We are committed to fast and reliable support:
- Chat Support – Response time within 30 seconds.
- Email & Ticket Support – Response time within 1 hour.
Unlimited Account Manager (AM) Support
We offer unlimited AM support through:
- Meetings
Compare everything
Real HR Cloud stories. Real measurable results.
Learn how HR teams save time, improve accuracy, and scale onboarding effortlessly with HR Cloud.
“We now provide real-time workforce statistics and productivity reports that have helped us win more projects.”
Shirley Garcia | Auditing and Operations Administrator
96%
Monthly active usage
70%+
Mobile onboarding completion rate
70+
Workflows managed by HR, not IT
“Resulting in increased overall efficiency, finishing the onboarding process 3 times faster.”
Nicole Minard | CEO
30%
Improved data accuracy by 30% within three months.
8
Hours HR saves each week onboarding new hires
66%
HR efficiency improvement
“Onboard has helped us save so much valuable time and effort while increasing data accuracy.”
Kaylee Collins | HR Analyst
24%
Improved data accuracy by 24% within three months.
7
Hours HR saves each week onboarding new hires
65%
HR efficiency improvement
“One of the standout aspects of HR Cloud is its responsive and knowledgeable support team.”
Meghan | HR Coordinator
10,000+
Employees onboarded via HR Cloud
75%+
Mobile onboarding completion rate
80+
Workflows managed by HR, not IT
“We’re pleased with the results we’ve gained from HR Cloud’s solutions for recruiting, onboarding, and employee engagement.”
Michael Hawkins | Franchise Owner
97%
Monthly active usage
6
Weeks from kickoff to platform rollout
60%
HR efficiency improvement
Frequently asked questions
Is HR Cloud priced per employee or per package?
HR Cloud uses package-based pricing with employee-band tiers. This keeps costs predictable as you grow and avoids per-employee price spikes common with other HR platforms.
Do you charge extra for basic HR features?
No. Core HR functionality like onboarding workflows, document management, and time tracking are included in package pricing, not sold as separate add-ons.
Can pricing change as we grow past 100 or 150 employees?
Yes, pricing adjusts by employee band, but volume discounts apply as you scale, keeping your per-employee cost lower over time.
What’s included in the Essential HR Package?
HRIS features, standard integrations, and email/chat support. It’s designed for companies setting up formal HR processes for the first time.
What’s the difference between Professional and Culture Professional packages?
Culture Professional includes everything in Professional plus Workmates Premium and AI-powered engagement features for recognition, communication, and culture building.
Can I customize a package instead of choosing a preset tier?
Yes. While packages are recommended for value and simplicity, HR Cloud allows custom configurations with approval for complex or growing teams.
Does HR Cloud include performance management and reviews?
Yes. Performance Management (Perform) is included in Professional and higher packages and can also be added to Essential as an add-on.
Can we start with one package and upgrade later?
Absolutely. Most customers start with Essential or Professional and expand modules as their HR needs mature.
How long does HR Cloud implementation take?
Most small business implementations take 2–4 weeks depending on data volume, integrations, and workflow complexity.
Is implementation really free with a 90-day upfront payment?
Yes. If you prepay 90 days upfront, implementation is included at no cost. Otherwise, a one-time $500 implementation fee applies for standard packages.
What kind of support does HR Cloud provide?
HR Cloud provides live chat, email, and ticket support Monday to Friday from 5:00 AM to 5:00 PM PST, plus unlimited Account Manager support.
What are your support response times?
Chat responses are typically under 30 seconds. Email and ticket responses are within one hour.
Do we get an Account Manager after implementation?
Yes. Unlimited Account Manager support continues after go-live to ensure long-term success, optimization, and adoption.
What add-ons are available with HR Cloud packages?
Popular add-ons include Performance Management, Recruiting (ATS), Asset Management, Workmates, advanced analytics, and premium support.
Can I add recruiting or performance later?
Yes. Add-ons can be activated at any time without a full re-implementation.
Does HR Cloud integrate with payroll providers?
Yes. HR Cloud supports standard integrations with major payroll and workforce tools. Payroll is not required to use HR Cloud.
Are custom integrations supported?
Yes. Custom integrations are available for an additional fee depending on scope and complexity.
Can HR Cloud replace multiple HR tools?
Yes. Many customers replace onboarding, engagement, performance, time tracking, and ATS tools with a single HR Cloud platform.
How fast do companies see ROI with HR Cloud?
Most customers see ROI within 4–6 months through reduced manual HR work, faster onboarding, and fewer compliance errors.
How does HR Cloud compare to BambooHR or Rippling on price?
At scale, HR Cloud is typically 15–30% lower than BambooHR and offers more flexibility than Rippling without payroll lock-in.
Does HR Cloud integrate with payroll providers?
Yes. HR Cloud supports standard integrations with major payroll and workforce tools. Payroll is not required to use HR Cloud.
Does HR Cloud require payroll to use core features?
No. HR Cloud operates independently of payroll systems, giving you flexibility without forced dependencies.
What size companies benefit most from HR Cloud?
HR Cloud is ideal for companies with 50–250 employees that need onboarding automation, time tracking, performance, and engagement in one system.
Can HR Cloud support multi-location or growing teams?
Yes. HR Cloud supports multiple locations, departments, and growth without forcing an enterprise-level contract too early.
Ready to learn more about HR Cloud?
See how our software helps companies improve HR processes, engage employees, align their workforce, and dramatically increase productivity.
